Privacy & Security

AVCasino Privacy Policy — Your data is safe with us

Every piece of information you provide at AVCasino — from your name to your payment details — is explained here in plain English: how it is collected, stored, and kept secure.

Last Updated: January 2026 256-bit SSL Secured Fully in Bengali
Summary
1Types of Data Collected
2How your information is used
3Data Retention & Security
4Data Sharing Policy
5Cookies & Tracking
6Your Rights
7Third Parties & Links
8Policy Changes
256-bit SSL Encryption Personal Data Protected No Third-Party Sharing Fully in Bengali January 2026 Update Lawful Policy 24/7 Support 256-bit SSL Encryption Personal Data Protected No Third-Party Sharing Fully in Bengali January 2026 Update Lawful Policy 24/7 Support

AVCasino's 6 Privacy Commitments

The policies AVCasino strictly follows to keep your data safe

256-bit SSL Encryption

Every piece of data transmitted to the AVCasino website is protected by bank-grade 256-bit SSL encryption. Your password and payment details are never stored in plain text.

Never sold to third parties

AVCasino does not sell your personal information to advertisers or any third parties. Your data is used solely to deliver services on the platform.

KYC Data Protection

All KYC documents, including copies of your National ID, are stored on encrypted servers and can only be accessed by authorized personnel for specific purposes.

Payment Information Confidentiality

All payment details, including your bKash or Nagad number, are strictly confidential and are used solely for processing transactions — nothing else.

Right to control your data

AVCasino gives you the right to view, correct, and request deletion of your personal data. You can exercise these rights through your account settings or by contacting our support team.

Regular Security Audits

AVCasino's data security infrastructure is regularly audited by third-party experts. Any vulnerabilities are identified and resolved promptly.

Version: 2.4 | Effective Date: 1 January 2026 Latest

01Scope & Applicability

AVCasino (avcasino.top) takes your privacy extremely seriously. This Privacy Policy explains what types of information AVCasino collects, how that information is used, who it may be shared with, and what measures are taken to keep your data secure.

This policy applies to the AVCasino website, mobile app, and all associated services. By using our platform, you are considered to have accepted the terms of this Privacy Policy.

AVCasino is trusted by millions of people across Bangladesh. The most important part of honouring that trust is keeping your data secure. We treat this not merely as a legal obligation, but as an ethical responsibility.

This policy may be updated periodically. You will be notified of any significant changes via email or SMS.

02What information we collect

AVCasino collects two types of information to provide its services — information you provide directly, and information collected automatically.

Information you provide directly:

  • Identity Information: Full name, date of birth, gender.
  • Contact information: Mobile number, email address.
  • KYC Documents: National ID (NID) number and photo, or birth registration certificate.
  • Payment Information: bKash/Nagad/Rocket number, bank account details (where applicable).
  • Account Preferences: Password (encrypted), notification settings.

Automatically Collected Information:

  • Device Information: IP address, browser type and version, operating system.
  • Usage Data: Which games you played, how long you spent on the site, and which pages you visited.
  • Transaction History: Deposit, withdrawal & betting records.
  • Cookies and local storage data.
AVCasino never stores your password in plain text. Passwords are always stored using a one-way hashing method.

03How your information is used

AVCasino uses the information it collects solely for the purposes listed below — it is never used for anything else:

1
Identity Verification & Account Management

Conducting KYC verification, creating and maintaining your account, and confirming your identity at login.

2
Payment Processing

Using payment information to process deposits, withdrawals, and prize payouts, and to detect fraudulent transactions.

3
Service Improvement

Analyzing how you use the platform to make it more intuitive and enjoyable, and identifying and resolving any issues.

4
Communications & Notifications

Sending important account notifications, promotional offers, and security alerts.

5
Legal Compliance

Compliance with gaming license requirements, Anti-Money Laundering (AML) regulations, and applicable laws.

AVCasino will not use your information beyond the purposes stated above, and will never sell or lease it to third parties.

04Data Storage & Security Measures

AVCasino follows the highest industry standards to protect your data. The key security measures are outlined below:

  • Encryption: All data transfers are secured with 256-bit TLS/SSL encryption. Sensitive data stored on our servers is protected with AES-256 encryption.
  • Firewall & DDoS Protection: Advanced firewall and DDoS protection systems safeguard our servers against cyberattacks.
  • Access Controls: Only authorized personnel may access specific data. Every access is logged.
  • Regular Audits: Third-party security experts regularly conduct penetration testing and security audits.
  • Backup: Data is backed up across multiple secure servers to ensure no information is lost in the event of a technical issue.

Data Retention Period: Transaction records are retained for a minimum of 5 years, both while your account is active and after it is closed, in accordance with legal obligations. Once this period expires, your data is securely deleted.

Important: No technology system is one hundred percent secure. AVCasino takes every measure to ensure the highest level of protection, but we also encourage you to take care of your own account — use a strong password and never share your login credentials with anyone.

05Data Sharing Policy

AVCasino does not sell your personal data to third parties. However, limited information may be shared in specific circumstances in order to provide our services:

  • Payment Processor: Only the payment information necessary to process transactions with bKash, Nagad, or your bank is shared.
  • Game Provider: Minimum necessary data is shared with Live Casino or slots providers solely to run the games.
  • Legal Authorities: In the case of a court order or legal obligation, information may need to be disclosed to the relevant authorities.
  • Fraud Prevention: Limited data may be shared with industry-level fraud detection partners to identify fraudulent activity.

In all of the above cases, only the minimum necessary data is shared, and these partners are also bound by their own privacy policies.

AVCasino never sells your information to advertisers, marketing companies, or any third party for financial gain.

06Cookies & Tracking Technologies

AVCasino uses cookies to enhance your browsing experience and ensure the site functions properly. Cookies are small files stored in your browser.

You can disable optional cookies through your browser settings. However, disabling essential cookies may affect certain key features of the site. Analytical data is collected without personally identifying you and is used solely for aggregate statistics.

07Your Data Rights

AVCasino believes you should have full control over your own data. You have the following rights:

Right to Access

You may request to view the information AVCasino holds about you.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

Under certain conditions, you may request that your data be deleted.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted.

Right to Data Portability

You may request a copy of your data in a specific format.

Right to Object

You may object to your information being used for marketing purposes.

To exercise any of these rights, please contact the AVCasino support team. Send your request via live chat or email us at support@avcasino.top — we typically respond within 30 business days.

Deletion requests may not be fully fulfilled for data that is required to be retained by law, such as transaction records.

08Third-Party Services & Links

AVCasino works with a number of trusted third parties to deliver its services — including payment gateways, game providers, and technology partners. All partners operate under their own privacy policies and are contractually bound to uphold data protection standards in their work with AVCasino.

While AVCasino's site may occasionally contain external links, AVCasino is not responsible for the privacy practices of those third-party sites. You should review their policies before using any external site.

  • Payment partners (bKash, Nagad, etc.) process transactions on behalf of AVCasino and adhere to their own security standards.
  • Live Casino providers receive only the session data strictly necessary to operate the games.
  • Analytics tools receive only aggregated usage statistics, with no personally identifiable information.

09Policy Changes & Updates

AVCasino may update this Privacy Policy from time to time. Changes may be driven by the introduction of new services, legal requirements, or technological advancements.

  • Any changes will be published on this page, and the date at the top of the page will be updated accordingly.
  • You will be notified in advance via your registered email or mobile number in the event of any significant changes.
  • Continued use of the platform after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions of this policy may be made available upon request.

For any questions or concerns regarding this Privacy Policy, email us at support@avcasino.top or reach out via live chat.

The key points at a glance

AVCasino collects your information solely to provide its services — not to sell it. All data is protected with 256-bit SSL encryption. You have the right to view, correct, or delete your information. If you ever need help, our support team is always here for you.

Stay safe, play with peace of mind — AVCasino takes full responsibility for your privacy.

FAQs

AVCasino uses multiple layers of security to protect your data and funds. Every data transfer on the site passes through 256-bit SSL/TLS encryption — the same technology used by banks. Your password is never stored in plain text; instead, it is converted through a complex hashing process that is virtually impossible to reverse. As for your wallet balance, your funds are kept separate from operating funds, so even if AVCasino were to face any business difficulties, members' money remains protected. Third-party security experts conduct regular penetration testing to identify vulnerabilities. That said, stay vigilant on your end too — use a strong password, never reuse it on other sites, and keep two-factor authentication (2FA) enabled on your account.

If you forget your password, go to the AVCasino login page and click the "Forgot Password" link. Enter the mobile number or email address you used when registering. An OTP (One-Time Password) will be sent to your number — use it to verify your identity. Once verified, you'll be able to set a new password. The entire process typically takes 3 to 5 minutes. If you no longer have access to your mobile number or email — for example, if your number has changed — contact the support team via live chat. In that case, you may be asked to provide your NID or certain account details for identity verification. For security purposes, all active sessions are automatically logged out after a password reset.
Play Safe

Your data is protected at AVCasino — join today with complete peace of mind

You've read the Privacy Policy — and now you know that AVCasino respects your information. Go ahead and register with confidence, and enjoy the best online gaming experience in Bangladesh.

Your data is never sold 256-bit SSL Secured 24/7 Support Full Service in Bengali
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